Updated March 25, 2025
Notification to Clients of CRMHS Vancouver, Hazel Dell and Battle Ground
We are writing to inform you of an immediate pause of our Adult Outpatient, Child Outpatient, Health Homes, Psychiatry, GAP Medicine and Case Management programs.
We recognize how impactful this news is, and we are committed to minimizing the disruption in your care.
While our outpatient services are temporarily unavailable, we want to ensure that you have the support you need. You have two options moving forward:
- Wait for Care: We will notify you as soon as we have a clear timeline for reopening.
- Coordinate Care Immediately: If you feel you need therapy, psychiatric services, or case management sooner, we are happy to assist you in coordinating care with other providers to ensure there is no gap in your treatment.
We have included a list of agencies that provide outpatient behavioral health services.
Medical Records
Records requests can be made via mail, email, or fax. Or you can access a Release of Information (ROI) form on our website.
Contact us by email: HIMDepartment@crmhs.org
By fax: (360) 993-3099
By mail:
CRMHS
ATTN: HIM Department
P.O. Box 1337
Vancouver, WA 98666
Resources specific to Substance Use Disorder patients
If you are experiencing a mental health crisis, call or text 988 or the regional crisis line at (800) 626-8137 to speak to a trained call specialists who will ask you a series of questions to determine what your situation is and how they might help.
Their first goal is to help you directly but if necessary they will get you connected to the regional crisis line.
Insurance and Medication Resources
If you have Medicaid/AppleHealth, you can call your MCO for help with care coordination. Tell them you need help with finding a new treatment provider to find access to methadone medication, buprenorphine (suboxone) medications or naltrexone (Vivitrol) in your area to help treat your opioid use disorder:
- Wellpoint Washington (previously Amerigroup): 1-833-731-2167
- Community Health Plan of Washington: 1-800-440-1561
- Coordinated Care: 1-877-644-4613
- Molina Healthcare: 1-800-869-7165
- United Healthcare Community Plan: 1-877-542-8997
If you have another insurance provider, you may be able to call the customer support phone number on the back of your insurance card. Tell them you need help with finding a new provider to access methadone medication, buprenorphine (suboxone) medications or naltrexone (Vivitrol) in your area.
The Washington Recovery Helpline (1-866-789-1511) has phone and web-based access to a Medications to treat Opioid Use Disorder (MOUD) locator with a maps feature and can help find you access to methadone, buprenorphine, and naltrexone to treat your opioid use disorder.
Behavioral Health Resource List
Adults
Community Services Northwest (360) 397-8484
Lifeline Connections (360) 397-8246, TDD: (360) 397-8450
Sea Mar Behavioral Health Clinic (360) 566-4432
LifeStance (360) 342-4149
Real Life Counseling (360) 619-2226
Child and Family
Catholic Community Services (360) 567-2211 or (800) 388-6378
Children’s Center (360) 699-2244, TDD & FAX: (360) 699-1900
Children’s Home Society of Washington (360) 695-1325 or (800) 500-8873, TDD: (360) 699-1482
Family Solutions (360) 695-1014
Sea Mar Community Health Center (360) 566-4432
Real Life Counseling (360) 619-2226
LifeStance (360) 342-4149
Day Program
ADAPT – Adult Intensive Outpatient Program: (360) 696-5300
Emergency, Inpatient, Outpatient
Rainier Springs (360) 356-1890
Crisis Wellness Center (Lifeline Connections): (360) 205-1222
Additional Resources
Council for the Homeless Housing Hotline (360) 695-9677
C Tran – Transportation (360) 695-0123
CVAB (Consumer Voices Are Born) Peer Support (360) 397-8050
Southwest Washington Crisis Line (360) 626-8137 or (800) 626-8137
There are additional organizations on our Community Resources page.
